Vehicle Make & Model: Toyota Previa or similar

Features:
Automatic
Seats - 8
Fuel consumption - 8 litre/100km (33.75mpg)
Tank capacity 70 litre (15 Imp Gallons)
Fuel type - Unleaded 91 Octane

Who are we?
Specialising in providing quality late model vehicles to free and independent travellers in both North & South Islands of New Zealand. We are famous for excellent service and will ensure that your visit to New Zealand is a memorable one for all the right reasons. For personal friendly service rent a car from us.

Features and Benefits
* We have a large range of late model hire cars which range between sedans, hatchbacks, 4WD station wagons and MPVs with either automatic or manual transmission.
* All car rental charges include unlimited kilometres, comprehensive insurance ($1500 deductible/excess) and all NZ taxes.
* All vehicles are equipped with Power Steering, Air Conditioning and Radio/Cassette players. Vehicles are also covered by the Automobile Association 24-Hour Roadside Assistance scheme for your own peace of mind.
* Free- maps, what to do and see and accommodation guides at any of our depots.
* Free New Zealand Discount Voucher Book - great savings on accommodation and tourism activities.
* We can also make your ferry reservations between North and South islands. Just make a note in the comments section of the booking form that you would like them to book a ferry for you.

Please note that all rates displayed in our booking system require a minimum four day hire period. Discounts also apply for long term hires.

Our Locations
We have locations throughout New Zealand that are situated at Auckland Airport, Auckland Central, Wellington, Picton, Christchurch, Nelson and Queenstown.

One Way Hires
If you wish to explore both the North and South Islands we are able to offer you a free vehicle exchange to save the cost of transporting the vehicle on the ferry. Just return your initial rental car to either Picton or Wellington, board your ferry and we will have a new rental vehicle waiting for you on the other side of Cook Strait.  We specialise in one way hires at no extra cost (minimum hire period may apply)

Our Philosophy
We believe that customer service is not just about smiling. When you greet a customer, it's about having integrity in that smile and, backing it up with service which makes the customer genuinely want to come back. We strive to develop our employee's skills and knowledge in their specific roles' duties. We believe in friendly efficient service, but also in offering value for money.
All of our vehicles are extremely competitively priced, both short and long term.

Big Value New Zealand Rental Terms for travel between 01-Jan-2011 and 31-Dec-2013

Cancellation charges:
The booking deposit is non refundable. For cancellations within 5 days of the pick up date, or no shows, an additional 20% of the total rental costs will be charged.

Payment Terms
An initial, non-refundable deposit will be secured at time of booking confirmation. Accepted credit cards are Visa and MasterCard.

The balance will be secured directly by the supplier on arrival.

A vehicle bond will be secured by way of a credit card imprint on arrival. Customers must have a credit card to collect their vehicle.

(Should you wish to use a debit card, this is allowed in lieu of a credit card, but the full vehicle excess amount will be pre-authorised on this card for the duration of your rental and will not be accessible until the vehicle is returned without damage and the amount released.)

Vehicle Insurance
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (Excess) of $NZ 1,500.00**

Comprehensive Insurance Schedule
All rates include comprehensive insurance for the vehicle.

This covers damage to both the rental car and third party vehicles or property up to a value of NZ $1,000,000.

This insurance carries an excess (deductible) of NZ $1,500.00 which means if an accident occurs while the car is on hire you are liable for $1,500.00 or the cost of repair, whichever is the lesser amount. The excess applies to damage to the vehicle or damage caused by the vehicle.

An optional Collision Damage Waiver is available which reduces the excess to nil.

Where an accident involves two vehicles the NZ $1,500.00 excess may be refunded if we are able to establish that liability rests with the third party. This is done via our insurance company who take the case to a disputes hearing.

If liability can not be established with the third party then the hirer is responsible for the excess.

**Young Drivers
Driver's between the ages of 18 and 21 may rent our vehicles but will be subject to an increased insurance excess/liability of $2500.00. This amount cannot be waived or reduced directly with the supplier. A vehicle security deposit of the full value ($2500.00) will be secured/deducted from your nominated credit card ON YOUR ARRIVAL. All drivers must carry a full driver's license.

Insurance Exclusions
The indemnities referred to above shall not apply where the damage, injury, or loss arises when -
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.

(b) The vehicle is in an unsafe or un-roadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or un-roadworthy condition of the vehicle.

(c) The vehicle is operated in any race, speed test, rally or contest.

(d) The vehicle is driven by any person not named in the rental agreement.

(e) The vehicle is being driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a drivers license appropriate for the vehicle.

(f) The vehicle is willfully or recklessly damaged by the hirer or any other person named in the agreement or driving the vehicle under the authority of the hirer, or is lost as a result of willful or reckless behaviour of the hirer or any such person.

(g) The vehicle is operated outside the term of the hire or any agreed extension of that term.

It is agreed between the owner and the hirer that section 11 of the insurance law reform act 1977 shall apply to the above exclusions as if this clause constituted a contract of insurance. The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage or loss was not caused or contributed to by the matters to which the exclusion refers.

Collision Damage Waiver (CDW)  (This insurance is not available to drivers under 25)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver on all vehicles. Rates for these policies are quoted on the website through which you have booked. An imprint of your credit card number is still required with this option as security.

Drivers
New Zealand law requires that all drivers be 21 years old or over and produce a valid New Zealand, International or overseas license. We accept US, Australian, Canadian, English and European Licenses.

Goods and Services Tax (GST)
Our rates include 15% GST

Mileage Charges
Our rates include unlimited mileage.

One Way Hires
Vehicles may be hired between any two of our depots at no additional charge (Please note that minimum hire periods may apply to this facility).

Early returns
Please note, should the vehicle be returned early/or should the number of days on your confirmed reservation be reduced, no refunds will be given.

Save $$$ with our free vehicle exchange for Cook Strait crossings (minimum hire periods apply).
When crossing between the North and South Islands you may drop one vehicle at Picton or Wellington and uplift another vehicle in the other island with our Free Vehicle Exchange Program. A minimum hire period applies for this service for North to South rentals only: your hire must be 14 days or greater if you are travelling from 1 October - 31 March, and must be 10 days or greater for travel from 1 April - 30 September. South to North rentals are not subject to these minimums. If you so require, we can exchange the vehicle between islands. Booking is essential and subject to availability. To qualify for the Free Vehicle Exchange, you must pre-arrange this at the time of booking, by entering 'FREE VEHICLE EXCHANGE PLEASE' into the comments section on the booking page. Once your booking is confirmed you will be contacted by Big Value to arrange the crossing date. At this stage your ferry crossing can even be booked for you if you wish.

Airport Transfers
These are free of charge with in our normal office hours. The supplier will require your flight arrival time and number. Full details of procedures will be forwarded to you upon making a booking or available on the locations page.

24hr Emergency Service
All of our vehicles are covered by the New Zealand Automobile Association 24hr emergency assistance service for your convenience and safety.

Disclaimer
The rates quoted on this site are subject to change at anytime up until the point where we have confirmed your booking.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.

Big Value New Zealand Insurance

Vehicle Insurance
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (excess) of $NZ 1500.00

Comprehensive Insurance Schedule
Our rates include comprehensive insurance for the vehicle.

This covers damage to both the rental car and third party vehicles or property up to a value of NZ $1,000,000.

This insurance carries an excess ( deductible ) of NZ $1500.00,  which means if an accident occurs while the car is on hire you are liable for $1500.00 or the cost of repair, whichever is the lesser amount. The excess applies to damage to the vehicle or damage caused by the vehicle.

An optional Collision Damage Waiver is available (see above) which reduces the excess to nil.

Where an accident involves two vehicles the NZ $1500.00 excess may be refunded if we are able to establish that liability rests with the third party. This is done via our insurance company who take the case to a disputes hearing.

If liability can not be established with the third party then the hirer is responsible for the excess.

Insurance Exclusions
The indemnities referred to above shall not apply where the damage, injury, or loss arises when -
(a) The driver of the vehicle is under the influence of alcohol or any drug that affects his or her ability to drive the vehicle.

(b) The vehicle is in an unsafe or unroadworthy condition that arose during the course of the hire and that caused or contributed to the damage or loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.

(c) The vehicle is operated in any race, speed test, rally or contest.

(d) The vehicle is driven by any person not named in the rental agreement.

(e) The vehicle is being driven by any person who at the time when he or she drives the vehicle is disqualified from holding or has never held a drivers licence appropriate for the vehicle.

(f) The vehicle is willfully or recklessly damaged by the hirer or any other person named in the agreement or driving the vehicle under the authority of the hirer, or is lost as a result of willful or reckless behaviour of the hirer or any such person.

(g) The vehicle is operated outside the term of the hire or any agreed extension of that term.

It is agreed between the owner and the hirer that section 11 of the insurance law reform act 1977 shall apply to the above exclusions as if this clause constituted a contract of insurance. The general effect of this provision is that an exclusion will not apply if the hirer proves on the balance of probability that the damage or loss was not caused or contributed to by the matters to which the exclusion refers.

Collision Damage Waiver (CDW)  (This insurance is not available to drivers under 25)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver on all vehicles. Rates for these policies are quoted on the website through which you have booked. An imprint of your credit card number is still required with this option as security.

Auckland - City depot

Auckland - City is a serviced non depot location.

Operating Hours
Mon- Fri: 8.00am - 5.30pm
Sat-Sun 8.00am - 5.00pm

Vehicle Collection and Return - within office hours
Our Auckland City depot is located in the central business district (20km from the International Airport) very close to city center hotels, backpackers, the bus/train, station and the ferry terminal.

If you are staying at accommodation in the city center, a representative will collect you and bring you to our depot to uplift your rental vehicle. This should be arranged prior to the day of your collection.

Vehicle Collection and Return - after hours (17.30PM- 8.00AM)
After hours pick ups are not possible from this branch, however it is possible to drop off outside business hours by PRIOR ARRANGEMENT.

Auckland Domestic Airport depot

Auckland Domestic Airport is a serviced non depot location.

Auckland International Airport depot

Auckland International Airport is a serviced non depot location.

Please provided us with your flight arrival details

Christchurch depot

Christchurch is a serviced non depot location.

Operating Hours
Monday-Friday: 8.00am - 5.30pm (vehicles must be collected/returned by 4:30pm)
Saturday-Sunday: 8.00am - 5.00pm (vehicles must be collected/returned by 4:00pm)

 

Christchurch Airport depot

Christchurch Airport is a serviced non depot location.

Nelson Airport depot

Nelson Airport is a serviced non depot location.

Operating Hours

Monday-Friday: 8.00am - 5.00pm
Saturday-Sunday: 8.30am - 4.30pm

Within office hours - vehicle collection and return (Nelson Airport)
Our Nelson office is located near Nelson Airport. Once you are ready to be collected, please call our Nelson office on the freephone number provided and a representative will be sent to collect you in our shuttle bus. You will then be taken to our depot 3 minutes away where you will complete the documentation and uplift your vehicle.  Between the hours of 0830-1630 vehicles should be returned directly to our depot.

After hours - vehicle collection and return (Nelson Airport) 
Monday-Friday 8.00am-5.00pm and Saturday-Sunday 8.30am-4.30pm 

A/H Collection (Nelson Airport)
Your vehicle will be left for you in the short term car park location at Nelson Airport. Further information will be provided on confirmation. A fee of $30 is applicable for this service.

A/H Return (Nelson Airport)
Vehicles must be returned to the long term car park location at Nelson Airport. Further information will be provided on confirmation. A fee of $30 is applicable for this service.

Picton Ferry Terminal depot

Picton Ferry Terminal is a serviced non depot location.

Operating Hours
Monday-Friday: 8.00am-5.30pm
Saturday-Sunday: 8.00am-5.00pm

Vehicle Collection and Return - within office hours
 In case of any difficulties or should you require collecting from your accommodation please call our freephone number.

Vehicle Collection and Return - after hours (5.00pm-8.00am)
After hours pick ups and drop offs are possible by prior arrangement. If you are uplifting a vehicle outside of our normal office hours we will need to send you a copy of our rental agreement for you to sign and fax back to us. Please advise us of a fax number to send the agreement to in the comments box below. If you are returning a vehicle after hours please telephone us (in business hours if possible) prior for drop off instructions.

Picton depot

Address: 1 Lagoon Road & Dublin Street , Picton , NZ

Pick up instructions:

Operating hours 08.00am - 17.00pm

Shuttle service hours 0800am - 16.30pm

Our Picton Depot is located on the corner of Lagoon Road & Dublin Street, Picton. In case of any difficulties please call our Picton Depot on freephone number (number will be provided upon confirmation).

Queenstown depot

Queenstown is a serviced non depot location.

Operating Hours
Monday-Sunday: 8.00am-5.00pm

Vehicle Collection and Return - after hours (1730-0800hrs)
If you are arriving outside our normal office hours, we will send you a copy of the rental contract. Please advise us of a fax number that we can send this to. For after hours returns, you may leave the vehicle in the car park on the corner of Stanley and Shotover Streets using only the marked parks facing Shotover Street (these are free of charge), 75 meters from our office. Please return the keys to office (underneath the door).

Queenstown Airport depot

Queenstown Airport is a serviced non depot location.

Wellington Airport depot

Wellington Airport is a serviced non depot location.

Wellington depot

Wellington is a serviced non depot location.

Operating Hours
Monday-Sunday: 7.30am-5.00pm

Wellington Ferry Terminal depot

Address: 79 Hutt Road , Pipitea , Wellington , NZ

Operating hours
07.30am - 17.00pm

Our shuttle service hours:
09.30am - 16.00pm

In case of any difficulties or should you require collecting from your accommodation please call our depot on freephone number (number will be provided upon confirmation).

Wellington Ferry Pick Up Instructions: 07.30am - 16.00pm
INTERISLANDER/BLUEBRIDGE - Please provide arrival time and a representative will be sent to collect you from the ferry terminal baggage claim area. You will then be taken to our Wellington City Depot 5 minutes away where you will complete the documentation and uplift your vehicle.